Question 1

What is OnNest?

Accepted Answer

OnNest helps you organize and understand your financial picture, goals and next steps using the information you provide. It brings your money relationship, current numbers and goals together in one place.

Question 2

Is OnNest financial or investment advice?

Accepted Answer

No. OnNest provides financial education, planning, organization and decision-support tools. It does not tell you what to do, and it is not professional financial, investment, tax or legal advice. You remain responsible for your decisions.

Question 3

How does OnNest use my financial information?

Accepted Answer

OnNest uses the information you choose to enter to show your financial picture, support goal tracking and provide planning guidance. Your member information is behind sign-in and protected by account-level access controls. OnNest does not sell consumers' personal financial information. Read the Privacy Policy and the Security & Data Protection page for details.

Question 4

Where do I update my income, expenses, savings or debt?

Accepted Answer

Open Money to add or update income, living expenses, cash and savings, and debt details. Open Debt to see your debt overview. On a phone, Money and Debt are in the main navigation at the bottom of the screen.

Question 5

What is Your OnNest View?

Accepted Answer

Your OnNest View brings together what you told OnNest about your relationship with money and what your entered financial information currently shows. It helps you understand that picture and organizes guidance around it. Missing information stays unknown rather than being treated as zero.

Question 6

What is Goal Readiness?

Accepted Answer

Goal Readiness is a condition-based view of what is in place, underway, needs attention or is still needed for a goal. It is not a score, and it is not determined only by the percentage of a goal funded. It considers the relevant financial conditions you have shared and does not decide whether you should pursue a goal or make a financial decision.

Question 7

What is Your Next Move?

Accepted Answer

Your Next Move uses the information you have given OnNest to identify a practical area to work on next. It explains why that area may matter and offers actions you can choose to take.

Question 8

How do I refer someone to OnNest?

Accepted Answer

Open Refer & Earn to copy or share your personal invitation link. Under the ordinary referral rules, you earn $5 once for each of your first 10 qualified paid referrals, up to $50, after the seven-day qualification period. Sharing or signup alone does not earn a reward. Creators, podcasts and organizations can learn about applying to the OnNest Partner Program.

Question 9

Can I use OnNest on my phone?

Accepted Answer

Yes. The OnNest website is designed to work on phones as well as larger screens. Sign in through your phone's web browser to use your account.

Question 10

Where can I get more help learning how to use OnNest?

Accepted Answer

Download the OnNest Customer Guide for a simple walkthrough of navigating and using OnNest. If you still need help, email support@builtbypfx.com.

Frequently Asked Questions